"Support tickets for how-to's were at an all-time high and that is where [Vic] came in. [Vic] has given my team their time back to prioritize other projects and strengthen our organization."

"I was very happy when management approved the purchase [of Vic] and even happier after seeing the results. Our calls for support were substantially decreased; prior to having [Vic], I received 3-4 times as many questions and requests for help."

"My favorite part about [Vic] is the context sensitivity of the application. It knows who a user is, where they are and what kind of access they have within the application to be able to deliver specific instruction to that user in the time that they need it."